mercredi 27 janvier 2010

America's dirtiest hotels as rated by travelers.

The scary Top 10 of the dirtiest US hotels is arrived.
Those ratings have been done by the tripadvisor traveler.
And the Winner is Californian: “The Heritage Marina Hotel”!!!
Unfortunately is not the only one:

2. Days Inn Eureka/Six Flags, Eureka, Missouri
3. Tropicana Resort Hotel, Virginia Beach, Virginia
4. Super 8 Virginia Beach/At the Ocean, Virginia Beach, Virginia
5. Quality Inn, Stroudsburg, Pennsylvania
6. New York Inn, New York City, New York
7. Parisian Hotel & Suites, Miami Beach, Florida
8. Capistrano Seaside Inn, Capistrano Beach, California
9. Desert Lodge, Palm Springs, California
10. Continental Oceanfront Hotel South Beach, Miami Beach, Florida

This award emphasizes the importance and the impact that these reviews can have on a hotel.
We learn that after each dirtiest hotel’s price some hoteliers react. NewYork clean up whereas California and Florida made the list.

Comment’s example:

"This hotel is like in a horrible horror movie! The bed was a nightmare. It smelled like urine and had strange spots."

"If Hell had a hotel it would be something like this. The worst, nastiest hotel I have ever stayed in, in my life. Dirty towels, dirty room. Rude manager. Run from this place as fast as you can!"

"Mold smell and bugs! Unavailable staff. Dirty sheets and bath tub was gross. DO NOT STAY HERE!"

Here two questions are rising! How some hoteliers forget the basis of their job and can run a business? The second is: What is the impact level of the online review?

Sources: http://www.4hoteliers.com/4hots_nshw.php?mwi=6899
Tuesday, 26th January 2010 by trip Advisor

dimanche 17 janvier 2010

2010 the year of living hospitality

2010 is the year of living hospitality? This article is really relevant because HOSPITALITY is the key. Unfortunately some professional has forgotten the basis of this business. Even if you have the best website don’t forget the experience that your customers must have in your place!

That is to say” Being hospitable and making your guests feel welcome”. With this simple concept, you will have always more impact.

When customers feel welcome, comfortable and part of your family you will have success in your hospitality concept.

If you are fully involved with your staff with this simple roots, 2010 should be a good year.

Source : www.4hoteliers.com/4hots_nshw.php?mwi=6839

Published on Saturday, 16th January 2010 by Ron Yudd

lundi 11 janvier 2010

Travel Aggregators Websites

Check out this SlideShare Presentation:

On Twitter in the Workplace, It’s Power to the Connectors

We can not deny! Twitter is one of the main hurricanes of this year 2010. More and more companies are using it. What will be the main key success of a career?

If you want to have a contemporary career success the main skill is be THE CONNECTOR. That is to say have a strong ability of creating relationships with the other and connecting people between groups. The other main skill is your capacity to evolve in a self organizing network.
Nowadays the power is given to the human network whereas before it was more by formal hierarchies. Horizontal relationships with share and distributed leadership are erasing the classical vertical power.
You can learn and develop those skills by sharing with the other and with your willingness to continue to making relationships, passing on information and communicate among a community. Don’t forget the simple is the rule: “Power goes to connector”.
Indeed being efficient with formal assignments is no longer sufficient, you have to be the best connector to win and have success!

Sources: Harvard Business Review, Published on Monday November 16, 2009
http://blogs.harvardbusiness.org/kanter/2009/11/power-to-the-connectors.html

dimanche 10 janvier 2010

10 Ways to Cut Your Travel Costs This Year

This article caught my attention because “cut the travel costs” will be the main goal of all the companies and users of the hospitality & travel industry in 2010.

Here we can differentiate 10 tools which will allow the professionals and travellers to decrease their costs:


  1. Sign Up for a Twitter Account

Companies can market their brand & users can find exclusive deals.


  1. Find the Cheapest Dates to Fly

Users can forecast with the software ITASoftware.com an entire month with the lower rates available.


  1. Consider Nearby Airports

User scan choose smaller airport and save from $80 to $100.


  1. Go Against the Grain

Avoid the « mass » time travel (holidays, spring break) and go on Farecompare.com to save travel fees.


  1. Track Price Even After Buying

Thanks to the website Yapta.com you can track (mailing alert) after buying your flight ticket if the airline sell it at a lower price and then call them to claim the credit.


  1. Take the Bus

Choose the express buses companies like Cheap express buses with names like BoltBus, Megabus and Washington Deluxe instead cab. You will save money and enjoy bus services (Wi-fi, legroom…).


  1. Roll the Dice

Discounts throughout the websites Priceline.com, Hotwire.com & Lastminutetravel.com. Users pay before to know the name of the hotel. Now airlines & car rental doing the same thing!


  1. Go Rental

Think to the rental of the appartment instead of simple hotel room. You can find good deals (Rentvillas.com; Homeaway.com, Zonder.com ; Wimco.com).


  1. Make Yourself at Home

Save money with connection between travelers and locals who offering a place to bed down (AirBnB.com). Or find your couch worldwide on CouchSurfing.com!


10.Study the Fine Print

Be careful with your airline’s choice and find help with the website Kayak.com which will compare all the different airlines combination to save money.


Of curse this article is more for the users than for the professionals. However, professionals can use this article to know how the consumer thinks and how they can be more visible.

Another questions is rising : Do you will twittering in 2010 as a professional or a user?


Sources:

The New York Time / Author : MICHELLE HIGGINS, Published: January 10, 2010

http://travel.nytimes.com/2010/01/10/travel/10pracsave.html?em

mercredi 6 janvier 2010